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Frequently Asked Questions

Crepey Skin

Please visit our blog for a comprehensive guide on Crepey Skin.

When the skin starts to lose its elasticity, it can become thin and finely wrinkled. This is known as crepey skin. The skin tends to look like tissue paper – specifically dry, tissue-thin and wrinkly crepe paper (hence the name). The appearance of crepey skin on the neck, chest/decolletage, arms, hands, legs, stomach, and knees can be reduced over time, leaving behind tighter, younger-looking skin.

Click here to find out more: What is Crepey Skin.

Crepey skin is caused by a variety of factors - usually more than one at the same time. The most common causes of crepey skin are: Sun damage, aging, lack of moisture, genetics, and environmental and lifestyle causes.

Click here to find out more: What causes Crepey Skin.

Once you realize that crepey skin is the issue, it’s time to take action. Unlike aging itself, crepey skin is reversible and treatable.

Click here for some easy, at-home methods to start seeing firmer, tighter, younger-looking skin. How to get rid of Crepey Skin.

Just because crepey skin has started to creep in on your body and your confidence doesn’t mean you have to live with it. Crepey skin is treatable and reversible with the right products. When reviewing product alternatives, remember two things. First, to effectively reduce crepey skin, you need skincare products that intensely hydrate the skin and also strengthen the skin’s structure by boosting collagen and elastic production.

For more information, click here: Does Crepey Skin cream work.

To find a skincare system that will effectively reduce the appearance of crepey skin on the neck, chest/decolletage, arms, hands, knees, legs, and stomach, make sure to choose one with several steps (exfoliation and moisturization) and the right ingredients (hydration and collagen-building).

For more information, click here: Does Crepey Skin cream work.

Exhilarance products

Exhilarance is an invented word referring to exhilaration, the feeling of lively and cheerful joy. But exhilarance is a special feeling reserved for women over 40. It’s the joy of being in control of your life and reinventing yourself to be who you want to be. At Exhilarance, we believe that life starts now, whether you’re in your 40s, 50s, or 60s. This is the time to transform yourself and go out and get the things YOU really want. Every woman over 40, 50, and 60 deserves to live an exhilarating life. It’s yours for the taking.

We at Exhilarance believe that nothing should stop a woman from going after her dreams – not even her age. We want you to feel confident in your body. And it starts with a product that delivers results! Unlike other brands, our customers have given us an average review rating of nearly 5-stars, confirming clinical studies that our key ingredient, Matrixyl 3000, is efficacious at reducing the appearance of crepey skin. All you have to do is use our products every day and let Exhilarance support you along your journey.

Matrixyl 3000 is the first anti-aging ingredient based on the matrikine peptide technology. It’s composed of two peptides that work synergistically to restore and maintain the skin’s youthful appearance by signaling cells to produce more collagen. Numerous studies have proven the anti-aging and anti-wrinkle efficacy of Matrixyl 3000. For example, a clinical study involving female participants demonstrated that after just 2 months of treatment with Matrixyl 3000, the area occupied by deep wrinkles was reduced by 45%, and the skin’s tonicity increased by nearly 20%.

No, Exhilarance does not test products on animals. We are a 100% cruelty-free and use vegan ingredients in all our formulations.

No, Exhilarance products do not contain any harmful ingredients.

We specialize in high quality natural and organic ingredients formulated and manufactured utilizing innovative natural science. To view the complete ingredient deck per product, please click on the following links to go to the product pages:

Crepe Correcting Expert Treatment
Crepe Correcting Body Scrub
Crepe Neck Firming Cream

All Exhilarance products are safe for sensitive skin. However, for the Crepe Neck Firming Cream, we do suggest to use it at night, as Glycolic Acid may produce sun sensitivity and cause irritation.

Exhilarance products have been specially formulated to treat anti-aging issues for the skin on the body. While you can use a facial moisturizer on your body, you shouldn't use a body lotion, cream or scrub on your face. This is because the skin on your face is thinner and may be more sensitive to the potent active ingredients in body care products.

We at Exhilarance want you to get the skin results you deserve! You will start to see results after the first application, especially with respect to skin moisturization. More visible results will occur after 30 days, and extreme results after 60 days. But it won’t work if you don’t use it, so be sure to apply your Exhilarance products every day.

We’re so exhilarated that you love your results! Please send any personal stories, feedback, comments, pictures or videos to customerservice@exhilarance.com and we’ll take a look. Please read our Terms and Conditions about User Generated Content for more information.

Orders, Shipping, and Returns

We offer flat rate shipping of $4.95 for anywhere in continental United States for orders of under 1lb. For orders over 1lb, we offer a flat rate of $8.95.

Delivery generally takes only 3-7 days. We use a shipping company who guarantees on time delivery and allows you to track your delivery. We charge what is charged to us and we will always pass on any shipping savings to you.

We accept Visa, Mastercard, Paypal, and AMEX.

Exhilarance is currently not available in retail stores. However, if you’re concerned about buying online, please rest assured that Exhilarance will always strive to live up to your expectations. We offer a fantastic money back guarantee and will refund your money (minus shipping) if you’re not 100% satisfied. Please visit our product pages to find more information about our product benefits and ingredients. And if you have any questions, we’ll me more than happy to help you. Just contact us at customerservice@exhilarance.com.

Yes, we do! International shipping takes around 6-10 days and we charge a flat rate of only US$30 for any size to anywhere in the world.

International customers (outside of the US) must pay applicable sales tax, customs and duties in your country, determined by your government. This will be an additional amount that you would need to pay upon delivery of your product(s). Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation only includes the charges that Exhilarance is collecting (product price and shipping). Please contact your local government for specific details.

Sorry, but it’s not possible to cancel your order. However, please return the product before 30 days and we’ll be happy to give you a refund minus shipping. Please see our Return policy here for more information.

We’d love to hear from you and will answer any questions you may have. Please send us an email at customerservice@exhilarance.com. and we will promptly get back to you.

Yes, we'll leave you feeling exhilarated or your money back. If for any reason you're not completely satisfied with your Exhilarance products, we will accept full and partial returns within 30 days of purchase for a full refund less shipping. Please see our Return policy here for more information.

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